Technology from SAGE Status

All Systems Operational

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket by emailing:

Talis: support@talis.com
Lean Library: support@leanlibrary.com
Sciwheel: feedback@sciwheel.com

and we can investigate for you.

Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Talis Aspire Reading Lists Operational

General Operational

Bibliography Operational

Hierarchy Import Operational

Quick Add Operational

Dashboard Operational

Rollover Operational

Reports Operational

Reviews Operational

Talis Aspire Copyright Clearance Operational

General Operational

Talis Elevate Operational

General Operational

Module Manager Operational

Player Operational

Lean Library Operational

DOAB Links Operational

Sciwheel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

Sciwheel: Intermittent issues when sharing references, highlights and notes

Resolved - This incident has been resolved.
Mar 31, 05:43 UTC

Update - We're monitoring the situation and working to get shared annotation functionality running as expected. We're making good progress with this, however in the meantime users may experience an intermittent lag between adding shared notes/highlights, and other members of a shared project being able to see them.
Feb 11, 17:27 UTC

Update - We're monitoring the system, and have partially resolved the issue. Shared references are now synced and behaving as expected, however shared notes and highlights will experience intermittent issues while we complete the work.
Aug 30, 11:35 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 22:58 UTC

Update - We are currently looking into an issue with Sciwheel, this will be preventing users from accessing the service, we will post regular updates, please check back for here more information. If you are unsure if your issue is related please raise a support request at http://support.talis.com
Aug 27, 21:18 UTC

Investigating - We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.
Aug 1, 16:05 UTC

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.