All Systems Operational

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity.

If you arrive at this page and cannot see an issue being reported for something you are experiencing in one of our products, please do raise a support ticket by emailing us. Provide examples and tell us what is wrong, and we can investigate for you.

Talis Aspire: support@talis.com
Lean Library: support@leanlibrary.com
Lean Library Workspace (formerly Sciwheel): user-support@leanlibrary.com


Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Talis Aspire Reading Lists Operational
General Operational
Login Operational
Bibliography Operational
Hierarchy Import Operational
Quick Add Operational
Dashboard Operational
Rollover Operational
Reports Operational
Reviews Operational
Talis Aspire Copyright Clearance Operational
General Operational
Login Operational
Talis Elevate Operational
General Operational
Login Operational
Module Manager Operational
Player Operational
Lean Library Operational
90 days ago
97.45 % uptime
Today
Lean Library Extension Operational
DOAB Links ? Operational
Lean Library Workspace Operational
90 days ago
97.45 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 17, 2025

No incidents reported today.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
Resolved - This was traced to an outage at the AWS data center in the CA Central region which experienced power and network issues. Once services were restored by AWS, work to restore our own services has restored all services.
Aug 12, 13:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 11:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 12, 09:51 UTC
Investigating - We are currently investigating an issue with services in the CA region
Aug 12, 09:41 UTC
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025
Resolved - This incident has been resolved and Advanced MIS and the f_dc_requests table is now visible.
Aug 5, 08:25 UTC
Investigating - We are currently experiencing an issue retrieving data for the f_dc_requests table in Advanced MIS. Our technical team are working to restore the data.
Aug 4, 14:10 UTC
Aug 4, 2025
Aug 3, 2025

No incidents reported.