Sciwheel Outage
Monitoring - There may be intermittent issues when sharing references, highlights and notes
Sep 16, 2025 - 13:52 UTC
Identified - The issue has been identified and we are awaiting the return of core services
Sep 16, 2025 - 13:42 UTC
Investigating - We are currently investigating the issue
Sep 16, 2025 - 12:57 UTC

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity.

If you arrive at this page and cannot see an issue being reported for something you are experiencing in one of our products, please do raise a support ticket by emailing us. Provide examples and tell us what is wrong, and we can investigate for you.

Talis Aspire: support@talis.com
Lean Library: support@leanlibrary.com
Lean Library Workspace (formerly Sciwheel): user-support@leanlibrary.com


Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Uptime over the past 90 days. View historical uptime.
Talis Aspire Reading Lists Operational
General Operational
Login Operational
Bibliography Operational
Hierarchy Import Operational
Quick Add Operational
Dashboard Operational
Rollover Operational
Reports Operational
Reviews Operational
Talis Aspire Copyright Clearance Operational
General Operational
Login Operational
Talis Elevate Operational
General Operational
Login Operational
Module Manager Operational
Player Operational
Lean Library Degraded Performance
90 days ago
97.57 % uptime
Today
Lean Library Extension Operational
DOAB Links ? Operational
Lean Library Workspace Degraded Performance
90 days ago
97.57 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

Unresolved incident: Sciwheel Outage.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Lean Library Workspace Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 10:39 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 10:08 UTC
Scheduled - We will be performing essential maintenance on parts of our system over the weekend from Friday September 12 until Monday September 15. During this time, users will be unable to share references highlights and notes, however all other functionality will be working as usual. We apologise for any inconvenience caused during this maintenance window.
Sep 12, 10:07 UTC
Sep 11, 2025
Sci Wheel / Lean Library Workspace
Resolved - This was traced to an issue with the search service which has now been resolved. We are continuing to monitor.
Sep 11, 17:38 UTC
Investigating - We are investigating an issue with Sci Wheel / Lean Library Workspace
Sep 11, 16:47 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025
Sci Wheel / Lean Library Workspace
Resolved - Issues with the SOLR search service have been resolved.
Sep 9, 19:12 UTC
Investigating - We are investigating an issue with Sci Wheel / Lean Library Workspace
Sep 9, 18:09 UTC
Sep 8, 2025
Sci Wheel / Lean Library Workspace
Resolved - We have identified and resolved an issue with the search indexes.
Sep 8, 20:24 UTC
Investigating - We are currently investigating a problem with Sci Wheel and Lean Library Workspace
Sep 8, 18:50 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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