Update - We're monitoring the system, and have partially resolved the issue. Shared references are now synced and behaving as expected, however shared notes and highlights will experience intermittent issues while we complete the work.
Aug 30, 2024 - 11:35 UTC
Aug 30, 2024 - 11:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2024 - 22:58 UTC
Aug 27, 2024 - 22:58 UTC
Update - We are currently looking into an issue with Sciwheel, this will be preventing users from accessing the service, we will post regular updates, please check back for here more information. If you are unsure if your issue is related please raise a support request at http://support.talis.com
Aug 27, 2024 - 21:18 UTC
Aug 27, 2024 - 21:18 UTC
Investigating - We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.
Aug 01, 2024 - 16:05 UTC
Aug 01, 2024 - 16:05 UTC
About This Site
This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket by emailing:
Talis: support@talis.com
Lean Library: support@leanlibrary.com
Sciwheel: feedback@sciwheel.com
and we can investigate for you.
Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf
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