Update - We're monitoring the system, and have partially resolved the issue. Shared references are now synced and behaving as expected, however shared notes and highlights will experience intermittent issues while we complete the work.
Aug 30, 2024 - 11:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2024 - 22:58 UTC
Update - We are currently looking into an issue with Sciwheel, this will be preventing users from accessing the service, we will post regular updates, please check back for here more information. If you are unsure if your issue is related please raise a support request at http://support.talis.com
Aug 27, 2024 - 21:18 UTC
Investigating - We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.
Aug 01, 2024 - 16:05 UTC

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket by emailing:

Talis: support@talis.com
Lean Library: support@leanlibrary.com
Sciwheel: feedback@sciwheel.com

and we can investigate for you.

Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

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Hierarchy Import Operational
Quick Add Operational
Dashboard Operational
Rollover Operational
Reports Operational
Reviews Operational
Talis Aspire Copyright Clearance Operational
General Operational
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Talis Elevate Operational
General Operational
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Module Manager Operational
Player Operational
Lean Library Operational
Lean Library Operational
DOAB Links ? Operational
Sciwheel Operational
Sciwheel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2024

No incidents reported today.

Oct 3, 2024
Resolved - This incident has been resolved.
Oct 3, 13:40 UTC
Update - We are continuing to monitor for any further issues.
Oct 2, 16:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 16:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 14:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 14:12 UTC
Investigating - We are currently investigating this issue.
Oct 2, 11:53 UTC
Oct 2, 2024
Resolved - This incident has been resolved.
Oct 2, 07:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 06:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 2, 06:45 UTC
Investigating - We are currently investigating this issue.
Oct 2, 06:09 UTC
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Resolved - This incident has been resolved.
Sep 28, 07:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 07:07 UTC
Investigating - We are currently investigating this issue.
Sep 28, 06:33 UTC
Sep 27, 2024
Resolved - This incident has been resolved.
Sep 27, 19:14 UTC
Update - We are continuing to monitor for any further issues.
Sep 27, 19:14 UTC
Monitoring - A solution has been implemented and we are monitoring the results.
Sep 27, 10:10 UTC
Investigating - We are investigating an intermittent incident with Lean Library, impacting API call and institute logos.
Sep 26, 14:41 UTC
Sep 26, 2024
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.