Technology from SAGE Status

All Systems Operational

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket by emailing:

Talis: support@talis.com
Lean Library: support@leanlibrary.com
Sciwheel: feedback@sciwheel.com

and we can investigate for you.

Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Talis Aspire Reading Lists Operational

General Operational

Bibliography Operational

Hierarchy Import Operational

Quick Add Operational

Dashboard Operational

Rollover Operational

Reports Operational

Reviews Operational

Talis Aspire Copyright Clearance Operational

General Operational

Talis Elevate Operational

General Operational

Module Manager Operational

Player Operational

Lean Library Operational

Sciwheel Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

LEAN LIBRARY: The Lean Library extension is currently experiencing issues

Resolved - Full service was restored to the Lean Library extension yesterday evening. All users can use the extension as normal
Mar 28, 16:46 UTC

Update - We are aware of an ongoing issue with the Lean Library extension where users are not seeing the below from the extension:

- Lean Library Access features
- Lean Library Workflow for LibGuides features
- Lean Library Futures features
- Correct Styling on the pop-ups

We are working on a solution and will post an update once the issue is resolved, and normal service is restored.
Mar 28, 14:51 UTC

Update - We are aware of issues affecting the Lean Library extension and are investigating further
Mar 28, 10:22 UTC

Investigating - We are currently aware of issues affecting the Lean Library Access extension and are investigating
Mar 27, 08:00 UTC

Monitoring - A solution has been implemented and we are continuing to monitor the situation.
Mar 24, 12:21 UTC

Investigating - We are currently aware of issues affecting some users of the Lean Library extension and are investigating
Mar 23, 21:14 UTC

Mar 27, 2023

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Mar 23, 2023

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.