Update - We're monitoring the system, and have partially resolved the issue. Shared references are now synced and behaving as expected, however shared notes and highlights will experience intermittent issues while we complete the work.
Aug 30, 2024 - 11:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 2024 - 22:58 UTC
Update - We are currently looking into an issue with Sciwheel, this will be preventing users from accessing the service, we will post regular updates, please check back for here more information. If you are unsure if your issue is related please raise a support request at http://support.talis.com
Aug 27, 2024 - 21:18 UTC
Investigating - We're currently experiencing some issues with shared resources. Our developers are looking into the issues, in the meantime you may notice that references don't appear for collaborators in shared projects, and shared highlights/notes also may not be displayed. We apologise for any inconvenience caused and will resolve this as soon as we can.
Aug 01, 2024 - 16:05 UTC

About This Site

This page provides you with system information for Technology from SAGE Subscription Services. We use this page to update you on current issues affecting your Subscription Services, and their severity. If you arrive at this page and cannot see an issue being reported for something you are experiencing, please do raise a support ticket by emailing:

Talis: support@talis.com
Lean Library: support@leanlibrary.com
Sciwheel: feedback@sciwheel.com

and we can investigate for you.

Talis Aspire uptime statistics are viewable by following this link: http://stats.pingdom.com/7pqrgz3z8vkf

Talis Aspire Reading Lists Operational
General Operational
Login Operational
Bibliography Operational
Hierarchy Import Operational
Quick Add Operational
Dashboard Operational
Rollover Operational
Reports Operational
Reviews Operational
Talis Aspire Copyright Clearance Operational
General Operational
Login Operational
Talis Elevate Operational
General Operational
Login Operational
Module Manager Operational
Player Operational
Lean Library Operational
Lean Library Operational
DOAB Links ? Operational
Sciwheel Operational
Sciwheel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Completed - The scheduled maintenance has been completed.
Dec 3, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 07:30 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. For the duration of the maintenance window, the Sciwheel website and tools will be inaccessible, or will have reduced functionality.
Nov 28, 13:57 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.